FAQ Help Centre

Back to home

FAQ Help Centre

Amanti | MadeForTwo Hotels, Ayia Napa

Amanti | MadeForTwo Hotels, Ayia Napa

Hotel Opening

I AM HESITATE TO BOOK A NEWLY OPEN HOTEL

WHEN IS THE HOTEL OPENING?

DO YOU ANTICIPATE ANY DELAYS IN THE OPENING?

Location & Nearby Places of Interest

ARE THERE ANY OTHER BEACHES NEAR THE HOTEL?

WHERE IS THE NEAREST BEACH?

WHERE IS THE RESORT CENTRE?

WHAT ARE NEARBY ACTIVITIES AND SIGHTSEEINGS?

WHERE IS THE NEAREST PHARMACY?

WHERE IS THE NEAREST ATM/BANK?

WHERE IS THE HOTEL LOCATED IN AYIA NAPA?

WHERE IS THE NEAREST CONVENIENCE STORE?

See more

Transportation

WHERE CAN I FIND DIRECTIONS TO THE HOTEL?

IS THERE ANY FREE SHUTTLE BUS FROM AND TO THE AIRPORT?

IS A TRANSPORTATION SERVICE AVAILABLE FROM THE AIRPORT?

CAN I RENT A CAR AT THE HOTEL OR NEARBY?

Check In-Check Out

IS RECEPTION OPEN 24 HOURS?

WHAT TIME IS CHECK-OUT?

CAN I STILL USE THE HOTEL FACILITIES IF I ARRIVE BEFORE CHECK-IN OR ONCE I’VE CHECKED-OUT?

HOW CAN I GET AN EARLY CHECK-IN OR LATE CHECK-OUT?

WHAT TIME IS CHECK-IN?

WHAT TIME WILL THE HOTEL HOLD MY ROOM UNTIL?

See more

Covid-19 Information

WHAT ARE THE COVID19 TRAVEL RESTRICTIONS IN CYPRUS?

Rooms & Suites

WHAT DIFFERENT TYPES OF ROOMS ARE AVAILABLE?

DO YOU HAVE SMOKING AND NON-SMOKING ROOMS?

DO YOU PROVIDE IRONING FACILITIES IN THE ROOMS?

DO YOU PROVIDE REFRIGERATORS IN THE ROOM?

DO YOU HAVE INTERNATIONAL ADAPTORS?

IS THERE A SAFE BOX IN THE ROOM?

ARE THERE BATHING AMENITIES IN THE ROOM (SOAP, SHAMPOO ETC.)?

WE ARE TRAVELING WITH A COUPLE OF FRIENDS. CAN WE REQUEST ADJOINING ROOMS?

IS ROOM SERVICE AVAILABLE? IF SO, AT WHAT TIMES?

ARE THERE TEA AND COFFEE MAKING FACILITIES IN THE ROOM?

See more

Half Board Premium Stays

ARE THERE TEA AND COFFEE MAKING FACILITIES IN THE ROOM?

WHAT IS HALF-BOARD PREMIUM, AND WHAT DOES IT INCLUDE?

CAN I MAKE A RESERVATION ON A BED & BREAKFAST BASIS?

WHAT IS INCLUDED IN THE FULL BOARD PACKAGE?

HOW CAN I UPGRADE TO A FULL BOARD PROGRAM?

See more

Restaurants and Bars

DO I NEED TO MAKE A RESTAURANT RESERVATION?

HOW MANY RESTAURANTS AND BARS AT AMANTI HOTEL?

WHERE CAN I HAVE BREAKFAST AND WHAT TIME IS IT SERVED?

ARE THE HOTELS’ RESTAURANTS OPEN ALL YEAR ROUND?

IS THERE A CHOICE OF SPECIAL MEALS SUCH AS:

CAN I BOOK BREAKFAST AT THE AMANTI, IF I AM NOT A GUEST?

CAN THE GUESTS RESERVE A SPECIFIC TABLE IN A RESTAURANT?

WHICH BARS/RESTAURANTS OFFER LIVE ENTERTAINMENT?

IS THERE A CANCELLATION POLICY FOR BOOKINGS AT RESTAURANTS?

HOW DO I ARRANGE A CAKE FOR A SPECIAL OCCASION?

IF I HAVE BOOKED HALF BOARD AND I WOULD LIKE TO VISIT AN À LA CARTE RESTAURANT FOR A SECOND TIME DURING MY STAY, DO I HAVE TO PAY EXTRA?

IS THERE A DRESS CODE IN AMANTI RESTAURANTS?

CAN I BOOK TO EAT AT ONE OF YOUR RESTAURANTS IF I AM NOT STAYING AT THE HOTEL?

WHAT’S THE SMOKING POLICY FOR AMANTI HOTEL RESTAURANTS?

HOW CAN I UPGRADE TO A FULL BOARD PROGRAM?

See more

Swimming Pools

WHAT ARE THE LEISURE SIGNATURE SERVICES OFFERED?

HOW MANY SWIMMING POOLS DO YOU HAVE?

WHAT IS THE SUNBED ALLOCATION SYSTEM?

DO YOU HAVE POOL ATTENDANCE SERIVCE?

ARE THE POOLS OPEN FOR USE ALL YEAR ROUND?

ARE THERE ANY HEATED POOLS?

ARE POOL TOWELS PROVIDED BY THE RESORT?

DO YOU HAVE LIFEGUARDS SUPERVISING YOUR POOLS?

See more

Evera Spa & Wellness

HOW CAN A MAKE A SPA RESERVATION?

WHAT ARE THE OPERATING HOURS OF THE EVERA SPA AND WELLNESS?

IS THE EVERA POOL HEATED IN WINTER?

WHAT FACILITIES CAN BE FOUND IN THE SPA?

CAN MASSAGES BE PERFORMED DURING PREGNANCY?

WHAT EQUIPMENT IS AVAILABLE IN THE GYM?

DOES YOUR SPA HAVE A SEPARATE RELAXATION ROOM?

WHAT BRAND OF PRODUCTS DO YOU USE?

CAN I BUY THE TREATMENT PRODUCTS FROM YOUR SPA?

WHAT IS THE CANCELLATION POLICY OF EVERA SPA AND WELLNESS?

ARE YOUR SPA PRODUCTS ECO-FRIENDLY AND NATURAL?

DOES YOUR SPA HAVE A SEPARATE RELAXATION ROOM?

ARE YOUR SPA PRODUCTS ECO-FRIENDLY AND NATURAL?

See more

Accessibility

DO YOU HAVE ACCESSIBLE ROOMS FOR PEOPLE WITH DISABILITIES?

HOW DO I BOOK AN ACCESSIBLE ROOM FOR PEOPLE WITH REDUCED MOBILITY?

WHAT ARE THE ROOM’S ACCESSIBLE FEATURES?

WHAT IS THE HEIGHT OF THE BED?

ARE THERE ANY ALARM BELLS? IF I NEED HELP DURING MY STAY WHICH PERSON CAN I CONTACT?

WHAT ARE THE HOTEL’S ACCESSIBLE FEATURES?

ARE THERE ANY ACCESSIBLE CAR PARKING SPACES?

IS THERE RAMPED ACCESS TO THE ENTRANCE AND PUBLIC AREAS IN AND AROUND THE HOTEL?

WHAT IF I NEED HELP WITH LUGGAGE? IS HELP AVAILABLE 24 HOURS?

IS THERE AN ACCESSIBLE ELEVATOR?

HOW MANY GUEST ELEVATORS LIFTS DOES THE HOTEL HAVE?

CAN PERSONS WITH DISABILITIES USE THE SAUNA, STEAM BATH AND POOLS?

WHAT IS THE MATERIAL OF HOTEL SURFACES?

DO THEY HAVE A ROLL-IN-SHOWER, OR IS IT A BATH AND IS THERE A SHOWER CHAIR?

IS THE SHOWER CHAIR ATTACHED TO THE WALL OR IS IT A WHEELED SHOWER CHAIR?

ARE THE DOORWAYS WIDENED AND IS THERE ENOUGH MANOEUVRING SPACE AROUND THE ROOM AND BATHROOM?

DOES THE BATHROOM AND SHOWER AREA HAVE GRAB-RAILS?

ARE THERE SPECIFIC ACCESSIBLE TOILETS IN RECEPTION AREA OR COMMON HOTEL AREAS?

See more

Hotel Information

WHAT ARE THE HOTEL CONTACT DETAILS?

HOW CAN I ARRANGE TOURS, DAY-TRIPS?

HOW CAN I BOOK DIRECTLY?

I LEFT SOMETHING AT THE HOTEL; CAN YOU HELP ME FIND IT?

CAN YOU ASSIST ME IN ARRANGING A SPECIAL CELEBRATION?

ARE PETS ALLOWED?

DO YOU PROVIDE LAUNDRY SERVICE?

DO YOU PROVIDE LAUNDRY SERVICE?

See more